My Ancestry.com Nightmare: Improving CX/UX
I couldn’t help but think of my colleague Debbie Levitt’s memo to me the other day (do they say memo anymore?) She’s a master at CX/UX and…
I couldn’t help but think of my colleague Debbie Levitt’s memo to me the other day (do they say memo anymore?) She’s a master at CX/UX and…
How important is China to your business now? And in years to come? Is the Chinese market still a golden opportunity or now a deadly threat…
At a time when quick decisions to change course, swap business models, or embrace new technology could be vital for survival, the Outsell…
Last year — which seems a lifetime ago — we partnered with Copyright Clearance Center (CCC) to co-produce an event in London, our second…
When COVID-19 struck, the travel industry came to a screeching halt almost immediately, taking with it face-to-face events. Suddenly, a…
In our 20+ years of advising this industry, never have we seen Diversity & Inclusion as important as it is now. We have published…
The statistics are out, and they are grim. Last week we found out that women are dropping out of the workforce at nearly four times the…
Every year at the Outsell Signature Event, co-produced with JEGI, we have essential series that are part of our tradition. This year, we…
The industry in which we operate is in constant flux. It has never been more important to understand the ever-changing needs of clients…
One of the things I like about working virtually is the freedom to manage my own day. I’ve never been the type to multitask — running the…