New educational tools, facilitating tutoring, plagiarism detection, and content creation, are emerging onto the market, all driven by ChatGPT. Does this signal the emergence of a tiered market, at least when it comes to user perceptions of AI quality?
China Strategy, Part 2: In this Q&A with the general manager of JMR Publications, David Worlock explores how understanding and addressing cultural differences can help build trust between Chinese management and investing Western companies.
RELX, Thomson Reuters, and Wolters Kluwer reported respectable growth in 2022, but face increasing pressure to maintain momentum in 2023. Wolters Kluwer is focused on the growth in ESG, while Thomson Reuters and RELX risk losing out on ESG opportunities.
China Strategy, Part 1: Succeeding in China comes down to employing the right people and having the right partners, which can be challenging for companies with traditional Western mindsets. Nicko Goncharoff, Managing Director of Osmanthus Consulting Ltd., gives us insights on making it work.
Intentsify sharpens its intent signal with a unique use of natural language processing (NLP) on a customer’s marketing assets and messaging. It’s the right direction, but it’s still not contact-level intent, where the industry must head.
Casetext’s new AI legal assistant CoCounsel, customized for legal practice using OpenAI’s latest language model, represents a game-changer for legal research.
Moving to a blended business model of media, events, research, marketing services, data, and information requires rethinking cross-selling and upselling activities. This third piece in our series on sales transformation explores how to reinvent the activity.
The early response to generative AI (artificial intelligence) use in scholarly communications has been largely negative. This analysis explores why banning these new tools outright lacks foresight and limits providers’ ability to innovate and adapt.
MIT Press continues its leadership role in university press open access by offering a plan to help publishers transition to diamond open access with initial funding and system support.
Corporate training and e-learning markets have long been characterised by high levels of fragmentation. Learning Technologies Group (LTG) seized this opportunity, demonstrating how a sizeable player can emerge and deliver at scale with a broad, compelling portfolio.
Moving to a blended business model of media, events, research, marketing services, data, and software requires rethinking the company’s sales support approaches, not just the core sales team. This analysis explores how to think about support teams and roles when evolving in this direction.
With so much buzz around ChatGPT, Intuit has deployed AI on its Virtual Expert Platform to provide online filers personal tax advice. Given that Intuit is the world’s largest personal tax software provider, the move is destined to accelerate trust and adoption of AI in personal finance.
As the demand for patent information and analytics continues to surge, LexisNexis is upping its game by acquiring a strategic patent intelligence provider as generative AI is set to transform how information is consumed by professionals.
With all the recent hype around ChatGPT, one might miss how prevalent and important AI’s use already is for many science and healthcare information providers. This past year, the industry invested heavily in AI to address customer needs.
As Outsell continues its coverage of generative AI, we explain the critical steps CEOs must take to protect their businesses and end-users while making the most of these emerging technologies’ offerings.