Customer Success: Monitor and Correct
Add to cart

Customer Success: Monitor and Correct

$99.00

A comprehensive onboarding process is critical for the success of a subscription relationship and client renewal. However, the next phase is important, too, requiring constant monitoring and course correction to ensure that the relationship doesn’t go sour once the initial enthusiasm has cooled.

Read more on the Outsell Leadership Community Platform: Market View: Customer Success: Monitor and Correct

Author: Simon Alterman

Date: April 19, 2022

Merger of IRI and NPD Creates Research and Business Model Synergy
Add to cart

Merger of IRI and NPD Creates Research and Business Model Synergy

$99.00

The merger of the companies works because of how they complement each other rather than compete head-to-head. Information providers looking for similar opportunities need to focus less on the many smaller-company sell sheets that bombard their desks weekly and more on the few key opportunities.

Read more on the Outsell Leadership Community Platform: Merger of IRI and NPD Creates Research and Business Model Synergy

Author: Randy Giusto

Date: April 18, 2022