Big Issues in AI – AI Meets Workflow Automation

We started a discussion with Martin Hyndman in 2021 on robotic process automation (RPA). Now we talk about the impact of AI on making workflow and process even more intelligent, both for internal applications and adding value for clients and customers.

Read more on the Outsell Leadership Community Platform: Big Issues in AI – AI Meets Workflow Automation

Author: David Worlock

Date: October 23, 2023

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Wiley Ushers In a New Era

The departure of CEO Brian Napack marks the start of the next chapter at Wiley, albeit with few strategic changes on the cards.

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Author: Kate Worlock

Date: October 12, 2023

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Outsell 2024 Annual Industry Outlook

For this year’s outlook, we did not need to look far for a theme: generative AI has dominated the headlines and is sure to impact 2024. We predict what the world may look like in three years—and interpret the implications for buyers and vendors of technology and information solutions alike.

Read more on the Outsell Leadership Community Platform: Outsell 2024 Annual Industry Outlook

Author: Philipp Mueller

Date: October 03, 2023

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CEO Sentiment Survey 2023

As growth ambitions confront real-world challenges, and as the impact of generative AI becomes clearer, Outsell’s recent survey taps into the sentiments and perspectives of CEOs within the technology and information services sectors.

Read more on the Outsell Leadership Community Platform: CEO Sentiment Survey 2023

Author: Philipp Mueller

Date: October 02, 2023

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Special Series on Generative AI: Media

Generative AI use cases for media are emerging as companies look to implement the technology to increase content creation efficiencies. This analysis examines emerging use cases, how media teams are responding, and the implications for any company creating commercial content today.

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Author: Randy Giusto

Date: September 21, 2023

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Landmark Rulings Could Disrupt Standards and Information Providers

In a landmark decision, the boundaries between private standards and public accessibility are redrawn, presenting challenges for traditional standards agencies but creating potential opportunities for publishers, software providers, and enterprising start-ups.

Read more on the Outsell Leadership Community Platform: Landmark Rulings Could Disrupt Standards and Information Providers

Author: Hugh Logue

Date: September 18, 2023

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Special Series on Generative AI: Scholarly Communications

Providers of scholarly content and data resources are increasingly using generative AI both to enhance the functionality of existing products and to augment the efficiency of internal processes. This analysis examines emerging product use cases and analyses implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Scholarly Communications

Author: Kate Worlock

Date: September 13, 2023

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Special Series on Generative AI: Market and Marketing Research

Generative AI use cases for research are just emerging, with research technology (ResTech) and full-service research providers now building functionality into their offerings. This analysis examines emerging use cases, how vendors are responding, and implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Market and Marketing Research

Author: Randy Giusto

Date: September 06, 2023

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IBM’s Weather Company Blunder

IBM likely lost significant value with its Weather Company deal. There are many lessons here on how synergistic revenue opportunity expectations can fall short when the focus and execution parts of the puzzle fail.

Read more on the Outsell Leadership Community Platform: IBM’s Weather Company Blunder

Author: Randy Giusto

Date: September 04, 2023

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Special Series on Generative AI: Legal & Regulatory

Generative AI is reshaping the legal landscape by advancing research accuracy, document drafting, document analysis, eDiscovery, and real-time content curation. This analysis examines emerging use cases, how vendors are responding, and implications for buyers and vendors alike.

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Author: Hugh Logue

Date: August 30, 2023

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HR and L&D Survey 2023: Part One – Budgets and Purchasing Behaviour

Outsell asked HR and L&D professionals about their future spending plans and use of digital technologies to help identify potential opportunities for product development and revenue growth in this important market.

Read more on the Outsell Leadership Community Platform: HR and L&D Survey 2023: Part One – Budgets and Purchasing Behaviour

Author: Kate Worlock

Date: August 28, 2023

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Special Series on Generative AI: K-12 and Higher Education

Providers serving K-12 and higher education are upgrading their offerings using generative AI while carefully avoiding hallucinations and other potential pitfalls. This analysis examines emerging use cases, how vendors are responding, and implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: K-12 and Higher Education

Author: Kate Worlock

Date: August 23, 2023

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Special Series on Generative AI: Marketing

Generative AI use cases for marketing are everywhere, with Sales & Marketing technology vendors now building functionality into their products at breakneck speed. This analysis examines emerging use cases, how vendors are responding, and implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Marketing

Author: Randy Giusto

Date: August 21, 2023

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RELX, Thomson Reuters, Wolters Kluwer Half-Year Results: How the Big Three Measure Up

In a rapidly changing information solutions sector, the 2023 H1 results for RELX, Thomson Reuters, and Wolters Kluwer provide revealing perspectives. Breaking down the 2023 H1 financials offers insights into their strategic priorities, market adaptability, and their future-oriented investments.

Learn more on the Outsell Leadership Community Platform: RELX, Thomson Reuters, Wolters Kluwer Half-Year Results: How the Big Three Measure Up

Author: Hugh Logue

Date: August 16, 2023

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Generative AI Announcements Come Thick and Fast in Scholarly AI Search

The first area of scholarly communications to see an impact from generative AI is, unsurprisingly, search. Cautious approaches from the major players signal the criticality of ensuring these early solutions improve users’ search experience while also allaying their AI-related concerns.

Learn more on the Outsell Leadership Community Platform: Generative AI Announcements Come Thick and Fast in Scholarly AI Search

Author: Kate Worlock

Date: August 14, 2023

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AI Regulation and Litigation Tracker H1 2023: From EU AI Act to OpenAI Litigation

As the use of generative AI increases, legal questions about how AI technology is built and used are moving centre stage. In this inaugural report, we track recent regulatory and litigation developments, and offer essential actions for industry participants in light of these changes.

Learn more on the Outsell Leadership Community Platform: AI Regulation and Litigation Tracker H1 2023: From EU AI Act to OpenAI Litigation

Author: Hugh Logue

Date: August 10, 2023

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How Google Search Generative Experience Will Impact Site Traffic

The FTC is blocking IQVIA’s acquisition of Propel Media due to healthcare marketing concerns even though deals like this continue to play out across AdTech. Companies in other sectors doing similar deals need to limit their future impact to pricing and partners to escape similar scrutiny.

Learn more on the Outsell Leadership Community Platform: FTC Blocks IQVIA’s Propel Media Pharma and Healthcare Marketing Deal

Author: Randy Giusto

Date: July 31, 2023

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FTC Blocks IQVIA’s Propel Media Pharma and Healthcare Marketing Deal

The FTC is blocking IQVIA’s acquisition of Propel Media due to healthcare marketing concerns even though deals like this continue to play out across AdTech. Companies in other sectors doing similar deals need to limit their future impact to pricing and partners to escape similar scrutiny.

Learn more on the Outsell Leadership Community Platform: FTC Blocks IQVIA’s Propel Media Pharma and Healthcare Marketing Deal

Author: Randy Giusto

Date: July 31, 2023

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Library Market: Content Spending in 2023

This report sizes and segments the content spending of the $32.4 billion global library market and analyses the trends driving change. It forecasts spending through 2023 and acts a tool for information providers who target the library market and need to understand its regional and vertical dynamics.

Learn more on the Outsell Leadership Community Platform: Library Market: Content Spending in 2023

Author: Kate Worlock

Date: July 26, 2023

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Generative AI Under Scrutiny as FTC Launches Probe into OpenAI

The FTC is probing OpenAI’s ChatGPT, bringing potential legal ramifications to the widely adopted AI application and prompting an industry-wide examination of AI practices.

 

Learn more on the Outsell Leadership Community Platform: Generative AI Under Scrutiny as FTC Launches Probe into OpenAI

Author: Hugh Logue

Date: July 25, 2023

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