Governance, risk, and compliance (GRC) solution providers are using generative AI to automate risk assessments, compliance audits, and incident response; improve risk visibility and insights; and predict problems. These capabilities help enable a more proactive approach to GRC management.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Governance, Risk & Compliance Solutions

Author: Will Jan

Date: November 27, 2023

A recent unconference ignited crucial debates around AI in education, bringing together a wide group of stakeholders. This event, more provocative than conclusive, marked a pivotal moment for advancing the conversation and shaping future progress.

Read more on the Outsell Leadership Community Platform: AI in Education Summit: Market Demands Progress, But Also Caution

Author: Kate Worlock

Date: November 22, 2023

In a stunning turn of events over the weekend, Sam Altman is out as CEO of OpenAI, giving way to Emmett Shear, the former CEO of Twitch. This leadership shake-up marks a critical juncture in the AI titan’s journey, igniting debates over its future direction and ethical considerations.

Read more on the Outsell Leadership Community Platform: Boardroom Coup at OpenAI: Altman Out, Shear In

Author: Philipp Mueller

Date: November 20, 2023

Financial information & solution providers are using generative AI to personalize financial advice, enhance risk assessment and fraud detection, improve customer service, and accelerate market research and analysis. These capabilities offer competitive differentiation and workflow efficiency.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Financial Information & Solutions

Author: Will Jan

Date: November 14, 2023

Most tech and information services companies have similar value chains and processes. Generative AI can increase efficiency and effectiveness, as well as creating new value across them. In this analysis, we explore 35 use cases across editorial, product, engineering, marketing, sales, legal, and HR.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Operational Use Cases in Technology & Information Services

Author: Philipp Mueller

Date: November 09, 2023

Biden’s recent executive order on AI is setting a new course for the tech landscape. It not only underscores the importance of ethical AI practices but also challenges the tech sector to rise to new standards of innovation that could shape the industry for years to come.

Read more on the Outsell Leadership Community Platform: Biden’s AI Executive Order Signals A New AI Playbook

Author: Hugh Logue

Date: November 08, 2023

The Geospatial Information Solutions landscape spans from foundational mapping to advanced location-based services. As the digital realm grows, layered location data is reshaping industries, from autonomous vehicles to the emerging metaverse.

Read more on the Outsell Leadership Community Platform: Geospatial Information Solutions Value Chain

Author: Michael Dziekan

Date: November 06, 2023

We explore some applications of AI with Martin Hyndman to speculate on where development will be most rapid and find the most intensive usage, and then move on to the worrying issues of control and regulation.

Read more on the Outsell Leadership Community Platform: Big issues in AI – Case Studies and Regulation

Author: David Worlock

Date: October 30, 2023

Outsell’s latest research reveals significant demand for legal information among non-legal professionals, presenting a substantial opportunity for providers in the information sector.

Read more on the Outsell Leadership Community Platform: Survey: Non-Lawyers’ Legal Information Needs – Unlocking Latent Demand

Author: Hugh Logue

Date: October 26, 2023

We started a discussion with Martin Hyndman in 2021 on robotic process automation (RPA). Now we talk about the impact of AI on making workflow and process even more intelligent, both for internal applications and adding value for clients and customers.

Read more on the Outsell Leadership Community Platform: Big Issues in AI – AI Meets Workflow Automation

Author: David Worlock

Date: October 23, 2023

The departure of CEO Brian Napack marks the start of the next chapter at Wiley, albeit with few strategic changes on the cards.

Read more on the Outsell Leadership Community Platform: Wiley Ushers In a New Era

Author: Kate Worlock

Date: October 12, 2023

For this year’s outlook, we did not need to look far for a theme: generative AI has dominated the headlines and is sure to impact 2024. We predict what the world may look like in three years—and interpret the implications for buyers and vendors of technology and information solutions alike.

Read more on the Outsell Leadership Community Platform: Outsell 2024 Annual Industry Outlook

Author: Philipp Mueller

Date: October 03, 2023

As growth ambitions confront real-world challenges, and as the impact of generative AI becomes clearer, Outsell’s recent survey taps into the sentiments and perspectives of CEOs within the technology and information services sectors.

Read more on the Outsell Leadership Community Platform: CEO Sentiment Survey 2023

Author: Philipp Mueller

Date: October 02, 2023

Generative AI use cases for media are emerging as companies look to implement the technology to increase content creation efficiencies. This analysis examines emerging use cases, how media teams are responding, and the implications for any company creating commercial content today.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Media

Author: Randy Giusto

Date: September 21, 2023

In a landmark decision, the boundaries between private standards and public accessibility are redrawn, presenting challenges for traditional standards agencies but creating potential opportunities for publishers, software providers, and enterprising start-ups.

Read more on the Outsell Leadership Community Platform: Landmark Rulings Could Disrupt Standards and Information Providers

Author: Hugh Logue

Date: September 18, 2023

Providers of scholarly content and data resources are increasingly using generative AI both to enhance the functionality of existing products and to augment the efficiency of internal processes. This analysis examines emerging product use cases and analyses implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Scholarly Communications

Author: Kate Worlock

Date: September 13, 2023

Generative AI use cases for research are just emerging, with research technology (ResTech) and full-service research providers now building functionality into their offerings. This analysis examines emerging use cases, how vendors are responding, and implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Market and Marketing Research

Author: Randy Giusto

Date: September 06, 2023

IBM likely lost significant value with its Weather Company deal. There are many lessons here on how synergistic revenue opportunity expectations can fall short when the focus and execution parts of the puzzle fail.

Read more on the Outsell Leadership Community Platform: IBM’s Weather Company Blunder

Author: Randy Giusto

Date: September 04, 2023

Generative AI is reshaping the legal landscape by advancing research accuracy, document drafting, document analysis, eDiscovery, and real-time content curation. This analysis examines emerging use cases, how vendors are responding, and implications for buyers and vendors alike.

Read more on the Outsell Leadership Community Platform: Special Series on Generative AI: Legal & Regulatory

Author: Hugh Logue

Date: August 30, 2023

Outsell asked HR and L&D professionals about their future spending plans and use of digital technologies to help identify potential opportunities for product development and revenue growth in this important market.

Read more on the Outsell Leadership Community Platform: HR and L&D Survey 2023: Part One – Budgets and Purchasing Behaviour

Author: Kate Worlock

Date: August 28, 2023