RELX, Thomson Reuters, and Wolters Kluwer Post Promising Half-Year Results
The half-year 2021 results show promising signs that the information industry may achieve a faster-than-expected pandemic recovery in advanced economies.
Read more on the Outsell Leadership Community Platform: RELX, Thomson Reuters, and Wolters Kluwer Post Promising Half-Year Results
Author: Hugh Logue
Date: August 12, 2021
Big Social Pressures Newsletter Businesses to Go After Substack
Media providers need to hang onto writers and tweak their newsletter models as big social guns for Substack’s content creation, distribution, and monetization model.
Read more on the Outsell Leadership Community Platform: Big Social Pressures Newsletter Businesses to Go After Substack
Author: Randy Giusto
Date: August 11, 2021
Dow Jones Fuels Its Energy Insights with OPIS
News Corp shells out $1.15 billion in cash to buy OPIS for its Dow Jones subsidiary, clearing one of the regulatory obstacles to the proposed merger of S&P Global and IHS Market. Players in the Financial Information & Solutions segment continue to aim for new markets with data acquisitions.
Read more on the Outsell Leadership Community Platform: Dow Jones Fuels Its Energy Insights with OPIS
Author: Will Jan
Date: August 9, 2021
Onboarding Critical to Customer Success
In almost any endeavour, getting off to a good start can make a huge difference, which is very much the case with subscription businesses. This analysis explores how to deploy a comprehensive and tailored onboarding process that can help deliver that all-important first renewal a year later.
Read more on the Outsell Leadership Community Platform: Onboarding Critical to Customer Success
Author: Simon Alterman
Date: August 5, 2021
ZoomInfo Dives into Conversational Intelligence and Customer Service
In the space of a few weeks, ZoomInfo moves into two adjacent markets by picking the right acquisition to get there. This deal also points to how conversational intelligence is rapidly becoming a must-have tool in the sales and market stack of most companies.
Read more on the Outsell Leadership Community Platform: ZoomInfo Dives into Conversational Intelligence and Customer Service
Author: Randy Giusto
Date: August 4, 2021
China’s Tutoring Businesses Face a Nonprofit Future
New regulations in China will force domestic tutoring businesses to operate on a nonprofit basis, driving down share prices and limiting opportunities for international players.
Read more on the Outsell Leadership Community Platform: China’s Tutoring Businesses Face a Nonprofit Future
Author: Kate Worlock
Date: August 3, 2021
The Next Generation of Legal Practice Guidance Workflow Tools
Legal information providers are racing to offer next-generation legal practical guidance workflow products integrated within legal research platforms. However, they are not only competing with each other but also competing with the growing risk of the commoditization of legal content.
Read more on the Outsell Leadership Community Platform: The Next Generation of Legal Practice Guidance Workflow Tools
Author: Hugh Logue
Date: August 2, 2021
Outsell FutureScapes – The Future of AI-Based Businesses
Artificial intelligence is revolutionizing society from top to bottom, changing everyone’s business and personal lives in new ways every year. In this edition of FutureScapes, David Worlock discusses the future of AI-based businesses with Steve Goldstein, CEO of ResoluteAI.
Read more on the Outsell Leadership Community Platform: Outsell FutureScapes – The Future of AI-Based Businesses
Author: David Worlock
Date: July 29, 2021
A New Breed of GRC Solutions Evolves from Alternative Data
Dataminr buys WatchKeeper to offer contextual data, including traffic data, company security data, weather data, and IoT sensor signals. The result is an open data architecture that captures any event contributing to enterprise risk, an approach that could displace traditional GRC solutions.
Read more on the Outsell Leadership Community Platform: A New Breed of GRC Solutions Evolves from Alternative Data
Author: Will Jan
Date: July 28, 2021
2Q21 Sales Benchmark: A Short-Term Slowdown?
Outsell’s 2Q21 sales performance benchmark indicated a strong start to 2021, but now some signs of strain are showing. This analysis explores how leaders are reacting and what their expectations are for the full year.
Read more on the Outsell Leadership Community Platform: 2Q21 Sales Benchmark: A Short-Term Slowdown?
Author: Ned May
Date: July 27, 2021
Biased Algorithms Risk Derailing HealthTech Advances
Negative publicity surrounding the accuracy of digital health patient treatment platforms and the algorithms that drive them may short-circuit the recent rush to invest in emerging HealthTech companies.
Read more on the Outsell Leadership Community Platform: Biased Algorithms Risk Derailing HealthTech Advances
Author: David Potter
Date: July 26, 2021
FactSet Aims to Converge Energy Coverage with ESG Insight
FactSet buys BTU Analytics to augment its coverage in oil, gas, and power. The financial desktop giant intends to apply combined analytics to the newly acquired data to ensure that energy investors stay aligned with sustainability.
Read more on the Outsell Leadership Community Platform: FactSet Aims to Converge Energy Coverage with ESG Insight
Author: Will Jan
Date: July 22, 2021
Segment View: Governance, Risk & Compliance Solutions – 2021
Governance, risk, and compliance (GRC) management has become more important given the supply chain disruptions, business closures, and increased fraud caused by COVID-19. Heightened awareness has not only propelled the GRC Solutions market to new heights but also served as a catalyst for innovation.
Read more on the Outsell Leadership Community Platform: Segment View: Governance, Risk & Compliance Solutions – 2021
Author: Will Jan
Date: July 21, 2021
Further Consolidation in the Legal Practice Management Market
Private equity is doubling down in the legal practice management market, consolidating the market as it prepares the foundation to deliver the next generation of legal technology.
Read more on the Outsell Leadership Community Platform: Further Consolidation in the Legal Practice Management Market
Author: Hugh Logue
Date: July 19, 2021
Consumers Are Ready for Automated Legal Services
As the transformation of legal services continues, legal consumers have far more options available at their fingertips to support their legal needs. This research is the third in a three-part series exploring the demand for these new offerings.
Read more on the Outsell Leadership Community Platform: Consumers Are Ready for Automated Legal Services
Author: Hugh Logue
Date: July 15, 2021
Return to Onsite Events – Changes to Increase Comfort Levels Expected
Conferences and trade shows are kicking off once again in the US after shuttering for over a year. Understanding changing attitudes toward them will help organizers plan for how they’ll respond and how they’ll get more people to come back later on.
Read more on the Outsell Leadership Community Platform: Return to Onsite Events – Changes to Increase Comfort Levels Expected
Author: Randy Giusto
Date: July 14, 2021
Segment View: Credit Information & Solutions – 2021
The global recession resulting from the COVID-19 pandemic has prompted lenders, investors, and businesses to become more thorough with credit checks. Loan qualification requirements have also become more stringent. These factors have served as key growth catalysts for Credit Information & Solutions.
Read more on the Outsell Leadership Community Platform: Segment View: Credit Information & Solutions – 2021
Author: Will Jan
Date: July 13, 2021
Healthy Renewal Rates Show the Strength of the Subscription Model
CEOs expect subscription renewal rates of more than 90% for 2021, according to the latest Outsell sentiment survey. That’s a strong number and an increase over 2020. CEOs have plenty of other key metrics on their dashboards, too, to help them hit that target.
Read more on the Outsell Leadership Community Platform: Healthy Renewal Rates Show the Strength of the Subscription Model
Author: Simon Alterman
Date: July 12, 2021
In Unusual Move, For-Profit 2U Snaps Up Nonprofit edX for $800 Million
2U’s acquisition of edX, hot on the heels of Coursera’s IPO, provides valuable signals about how both the OPM market and the MOOC space are set to evolve.
Read more on the Outsell Leadership Community Platform: In Unusual Move, For-Profit 2U Snaps Up Nonprofit edX for $800 Million
Author: Kate Worlock
Date: July 8, 2021
Capitalizing on Increased Consumer Demand for Online Legal Services
As the transformation of legal services continues, consumers have far more options available at their fingertips to support their legal needs. This analysis is the second in a three-part series exploring the demand for these new offerings.
Read more on the Outsell Leadership Community Platform: Capitalizing on Increased Consumer Demand for Online Legal Services
Author: Hugh Logue
Date: July 7, 2021
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