The EU AI Act, the world’s first comprehensive AI regulation, is likely to set a precedent for other countries to follow, just like the GDPR. This analysis explores the new compliance challenges and opportunities for information solution providers.

Learn more on the Outsell Leadership Community Platform: Critical Steps to Take as the EU Steps In to Regulate AI

Author: Hugh Logue

Date: March 23, 2023

Pearson’s long-awaited sale of its online program management (OPM) business ends the company’s decade-long involvement in this market segment, as well as highlighting the challenges facing OPM providers.

Learn more on the Outsell Leadership Community Platform: Pearson Exits OPM Business

Author: Kate Worlock

Date: March 22, 2023

CoreLogic’s acquisition of Roostify highlights how e-lending has become part of the new norm and creates a new channel and opportunity for selling consumer data.

Learn more on the Outsell Leadership Community Platform: Digital Lending Emerges as a New Opportunity for Consumer Information Providers

Author: Will Jan

Date: March 21, 2023

New educational tools, facilitating tutoring, plagiarism detection, and content creation, are emerging onto the market, all driven by ChatGPT. Does this signal the emergence of a tiered market, at least when it comes to user perceptions of AI quality?

Learn more on the Outsell Leadership Community Platform: Quizlet Launches New AI Tutoring Chatbot Based on ChatGPT

Author: Kate Worlock

Date: March 20, 2023

China Strategy, Part 2: In this Q&A with the general manager of JMR Publications, David Worlock explores how understanding and addressing cultural differences can help build trust between Chinese management and investing Western companies.

Learn more on the Outsell Leadership Community Platform: Q&A with Adrian Stanley: Understanding and Trading with Chinese Information Providers

Interviewer: David Worlock

Date: March 16, 2023

RELX, Thomson Reuters, and Wolters Kluwer reported respectable growth in 2022, but face increasing pressure to maintain momentum in 2023. Wolters Kluwer is focused on the growth in ESG, while Thomson Reuters and RELX risk losing out on ESG opportunities.

Learn more on the Outsell Leadership Community Platform: A Discussion with Nicko Goncharoff: RELX, Thomson Reuters, and Wolters Kluwer Under Pressure to Maintain Growth Momentum

Author: Hugh Logue

Date: March 15, 2023

China Strategy, Part 1: Succeeding in China comes down to employing the right people and having the right partners, which can be challenging for companies with traditional Western mindsets. Nicko Goncharoff, Managing Director of Osmanthus Consulting Ltd., gives us insights on making it work.

Learn more on the Outsell Leadership Community Platform: A Discussion with Nicko Goncharoff: Trading Information Services in China

Interviewer: David Worlock

Date: March 14, 2023

Intentsify sharpens its intent signal with a unique use of natural language processing (NLP) on a customer’s marketing assets and messaging. It’s the right direction, but it’s still not contact-level intent, where the industry must head.

Learn more on the Outsell Leadership Community Platform: Intentsify Ups the Game on Intent Signals

Author: Randy Giusto

Date: March 13, 2023

Casetext’s new AI legal assistant CoCounsel, customized for legal practice using OpenAI’s latest language model, represents a game-changer for legal research.

Learn more on the Outsell Leadership Community Platform: Casetext’s New Generative AI Product Signals “Code Red” for Competitors

Author: Hugh Logue

Date: March 9, 2023

Three key business models emerge as higher ed providers look to expand institutional sales.

Learn more on the Outsell Leadership Community Platform: Inclusive and Equitable Access Business Models: Driving Growth in US Higher Education

Author: Kate Worlock

Date: March 8, 2023

Moving to a blended business model of media, events, research, marketing services, data, and information requires rethinking cross-selling and upselling activities. This third piece in our series on sales transformation explores how to reinvent the activity.

Learn more on the Outsell Leadership Community Platform: Four Lessons Learned for Cross-Sell/Upsell When Pivoting from Media to Information Services

Author: Randy Giusto

Date: March 7, 2023

The early response to generative AI (artificial intelligence) use in scholarly communications has been largely negative. This analysis explores why banning these new tools outright lacks foresight and limits providers’ ability to innovate and adapt.

Learn more on the Outsell Leadership Community Platform: Generative AI in Research: Could Bans Do More Harm than Good?

Author: Lettie Y. Conrad, PhD

Date: March 6, 2023

MIT Press continues its leadership role in university press open access by offering a plan to help publishers transition to diamond open access with initial funding and system support.

Learn more on the Outsell Leadership Community Platform: MIT Press Shifts Open Access into Overdrive with shift+OPEN

Author: Reynold Guida

Date: March 2, 2023

Corporate training and e-learning markets have long been characterised by high levels of fragmentation. Learning Technologies Group (LTG) seized this opportunity, demonstrating how a sizeable player can emerge and deliver at scale with a broad, compelling portfolio.

Learn more on the Outsell Leadership Community Platform: Learning Technologies Group: Hitting 56% Year-on-Year Growth Over a Decade

Author: Kate Worlock

Date: March 1, 2023

Moving to a blended business model of media, events, research, marketing services, data, and software requires rethinking the company’s sales support approaches, not just the core sales team. This analysis explores how to think about support teams and roles when evolving in this direction.

Learn more on the Outsell Leadership Community Platform: Four Lessons Learned for Support Teams When Pivoting from Media to Information Services

Author: Randy Giusto

Date: February 28, 2023

With so much buzz around ChatGPT, Intuit has deployed AI on its Virtual Expert Platform to provide online filers personal tax advice. Given that Intuit is the world’s largest personal tax software provider, the move is destined to accelerate trust and adoption of AI in personal finance.

Learn more on the Outsell Leadership Community Platform: AI to Drive Personal Tax Filing

Author: Will Jan

Date: February 27, 2023

As the demand for patent information and analytics continues to surge, LexisNexis is upping its game by acquiring a strategic patent intelligence provider as generative AI is set to transform how information is consumed by professionals.

Learn more on the Outsell Leadership Community Platform: LexisNexis Continues to Bolster Its IP Solutions with Cipher Acquisition

Author: Hugh Logue

Date: February 23, 2023

With all the recent hype around ChatGPT, one might miss how prevalent and important AI’s use already is for many science and healthcare information providers. This past year, the industry invested heavily in AI to address customer needs.

Learn more on the Outsell Leadership Community Platform: AI Use Cases Abound in Science and Healthcare Information

Author: Reynold Guida

Date: February 22, 2023

As Outsell continues its coverage of generative AI, we explain the critical steps CEOs must take to protect their businesses and end-users while making the most of these emerging technologies’ offerings.

Learn more on the Outsell Leadership Community Platform: SPECIAL EDITION | Generative AI: Six Critical Implications for CEOs of Information, Data, and Analytics Providers

Authors: Kate Worlock, Randy Giusto, Hugh Logue, Will Jan, and Tatiana Khayrullina

Date: February 21, 2023

Given evidence of student usage of social media for learning purposes, platforms like TikTok provide an increasingly valuable way of reaching this audience. However, very few examples of best practice are yet available.

Learn more on the Outsell Leadership Community Platform: TikTok in Education: Meeting Students Where They Are

Author: Kate Worlock

Date: February 20, 2023