Wow, where has the summer gone? Labor Day is around the corner, and the start of the by-invitation-only Outsell Signature Experience…

We kick off the by-invitation-only Outsell Signature Experience, co-produced with JEGI CLARITY, in less than three weeks. I’m really…

As we approach the kick-off of the invitation-only Outsell Signature Experience, co-produced with JEGI CLARITY, innovation is on…

As I’ve written about before, nothing has brought about more innovation and a need for agility than our response to the pandemic. On-again…

Risk is high on the list of important topics keeping CEOs up at night — such a simple four-letter word, yet one fraught with peril. When…

The pandemic has taught our industry agility like nothing else we’ve seen in our lifetime. Fittingly, it’s time once again to update our…

I’ve been writing a bit lately about technology’s negative impact on the planet, including such issues as bitcoin mining and drunk-on-water…

I’m starting to really notice how supposedly “intangible” technologies can have a very tangible impact on our planet’s natural resources. A…

This past week I talked to Ann Michael, Founder, CEO & Chair of the Board of Delta Think, about the plight of associations, and Doximity…

Well, here in the Wild West, things are getting wilder. Fire season has already begun, and when I was a little girl, there was no such…

I’m frequently asked how other CEOs put together and execute good partnerships. I was thinking about this yesterday when I had the great…

We launched our new Outsell Data & Information Management (D&IM) Council this week. Sheldon Ross, community chair and forum leader, led a…

I’ve been meeting with CEOs this week at our routine council meetings, and while we are still in “meeting season,” the genuine mood is…

Nothing is causing more hand-wringing than questions about returning to work. I’ve spoken with many leaders lately, and this is probably…

A colleague of mine told me that he started to laugh as he began to read my last blog post. He showed it to his wife, who was also amazed…

I wrote not too long ago about the dearth of good customer service in the world these days, and now I’m seeing it in the sales function…

It’s May, and the prognosis for the US and UK is looking up. Events are starting to reopen, as are economies. Still, we remain concerned…

I’d like to have an honest conversation about why growth is the “uber factor” that enterprises have become so fixated upon. Yes, there’s…

Every so often, client demands come in waves, and most recently, we’ve entered the season of TAM (total addressable market) and VOC (voice…

Outsell community leaders held an honest discussion this week about returning to offices and the future of work. While our meetings are…

Operating at the center of the data, information, and analytics economy, we keep a keen eye on data marketplaces, data licensing, and…

Many recent examples of poor customer service of late make clear that it’s time to send out a rallying cry for all of us to improve our…

We all realized how at risk our supply chains were when we ended up without PPP equipment in the middle of COVID-19. Front-line responders…

Last week we marked the official anniversary of the COVID-19 pandemic, which was declared by the WHO on March 11, 2020. Of course, by the…

There’s an old saying in life that home is where the heart is and after a year of working remotely again I’ve decided headquarters is…