Zeros and Os
I’ve been thinking a lot about the ironies of machines versus people and how they work together or don’t. We’ve got chatbots providing…
Dark Money
What a shame yesterday to learn that one of my favorite leaders lost his job in a tussle with his PE owners during his “second bite at the…
Announcing Outsell’s Emerging 50 of 2023
Every year, we cover new companies with exciting solutions that are driving innovation in our industry. We call them the Outsell Emerging…
ChatGPT Out to Lunch
So it’s 6 am and I have a blog post to write. I figure I’ll start with ChatGPT since it’s all I’m hearing about and I need a break from bad…
Fixing Customer Data
It boggles my mind that so many enterprises don’t have their data and technology act together. After all, for more than two decades we’ve…
Wall Street Journal Nightmare
The nightmare went something like this:
Flexibility in Our Own Words
Ah, more hand-wringing and agita over return-to-office mandates and remote work wars. From Bob Iger at Disney to Vanguard and Paycom…
Place Your Bets
I have never traveled for Christmas. Never in my life. Neither have I ever traveled for Thanksgiving. So, the notion of planes or trains or…
Celebrating Our Relationship with You
It isn’t often that I long for the good old days. I swore I’d never be one of those people — especially one of those old people — who…
Operating Benchmarks
Every quarter, we complete an industry benchmark for CEOs, their CFOs, and their boards to monitor companies’ health and provide critical…
Say Goodbye to RTO
My colleague made a startling observation yesterday. It was one of those obvious things that, when he pointed it out, made me say to…
Ask
It’s the fourth quarter and predictably demanding right now. We are following up from our own event, deep in our own planning, and…
PowerPoint Pet Peeves
Having just come off the Outsell Signature Event co-produced with JEGI Clarity, I’m reminded of PowerPoint and how it can be the bane of…
By Our Own Rules
The proverbial ink had just dried on my last blog when my colleague sent this article citing McKinsey and LeanIn.org’s latest study. The…
Flexibility & DEI: The Keys to Building and Retaining Today’s Talent
We talked a lot about talent at the Outsell Signature Event — how to attract and keep it, and how to train, develop, and incentivize our…
Outsell Outlook 2023
As I wrote last week, we could have spent the entire Outsell Signature Event co-produced with JEGI CLARITY, discussing the 2023 outlook…
The Future Is Now
Wowzer! We were back together this week for our 25th annual Outsell Signature Event, co-produced with JEGI Clarity. Thank you to our…
How Is Inflation Impacting Us?
With this week’s news abuzz about OPEC reducing output, I keep reading headlines about gas prices at the pump moving back up. Yes, BACK up…
A Forecast that Informs 2023
It feels like every week there is a catastrophic event rattling us to our core: Putin ordering Ukraine’s invasion, fires in California…
The Future Awaits
My head is spinning about the metaverse. Earlier this week I shared an article with the team about how the metaverse will change fashion…
Out of Step
How silly I felt last week. Last Friday, our world was reflecting on the passing of Her Majesty Queen Elizabeth II. We published a blog on…
Outsell — KPIs
Here in Cali, Apple launched the iPhone 16, kept the price steady, and announced the passkey and the one-day demise of the password along…
What’s on the Mind of CPOs
Last week Outsell partner Product Growth Leaders facilitated another meeting of the Outsell Product & Technology Council consisting of…
The Future of Data
Each of our businesses is now a data business, making it vitally important to elevate our quality of work with data — from data handling…
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