Good Partnerships
I’m frequently asked how other CEOs put together and execute good partnerships. I was thinking about this yesterday when I had the great…
Clients Have Long Memories
A colleague of mine told me that he started to laugh as he began to read my last blog post. He showed it to his wife, who was also amazed…
Why Are We Overly Focused on Growth?
I’d like to have an honest conversation about why growth is the “uber factor” that enterprises have become so fixated upon. Yes, there’s…
Customer Service
Many recent examples of poor customer service of late make clear that it’s time to send out a rallying cry for all of us to improve our…
Beware the Supply Chain
We all realized how at risk our supply chains were when we ended up without PPP equipment in the middle of COVID-19. Front-line responders…
Announcing My Darling Naki: A Love Story in Letters
How can a couple who only met three or four times in person before they married stay together for 64 years? How can a couple whose…
What Announcements Caught Your Eye this Year?
When we began 2020, there was an inkling of things going awry as early warning signs about COVID-19 emerged. In January, most of us had…
Lil Nas X and Why Events Will Never Be the Same
I had a great dialogue with my friend and colleague Tony Lorenz this week on LinkedIn about dropping the notion of naming events as…
Happy Thanksgiving
I’d like to think that despite Thanksgiving being quintessentially American, it’s a holiday whose spirit can span the globe. It’s about…
This Letter Could Be My Letter
My husband sent me this letter yesterday. As I read it, I told him: “We could have written this.” We are both second-generation natives of…