Moving to a blended business model of media, events, research, marketing services, data, and software requires rethinking the company’s sales support approaches, not just the core sales team. This analysis explores how to think about support teams and roles when evolving in this direction.
With so much buzz around ChatGPT, Intuit has deployed AI on its Virtual Expert Platform to provide online filers personal tax advice. Given that Intuit is the world’s largest personal tax software provider, the move is destined to accelerate trust and adoption of AI in personal finance.
As the demand for patent information and analytics continues to surge, LexisNexis is upping its game by acquiring a strategic patent intelligence provider as generative AI is set to transform how information is consumed by professionals.
With all the recent hype around ChatGPT, one might miss how prevalent and important AI’s use already is for many science and healthcare information providers. This past year, the industry invested heavily in AI to address customer needs.
As Outsell continues its coverage of generative AI, we explain the critical steps CEOs must take to protect their businesses and end-users while making the most of these emerging technologies’ offerings.
Given evidence of student usage of social media for learning purposes, platforms like TikTok provide an increasingly valuable way of reaching this audience. However, very few examples of best practice are yet available.
This analysis provides Outsell’s annual profile of the information management function, looking at budgets, staffing, organization, service offerings, and the key trends impacting the sector.
When the global pandemic turned life on its ear, an exhibition “think tank” gathered to determine the best ways to bring like-minded professionals together and keep information flowing. How did they succeed and what’s next for trade exhibitions? Mathias “Tesi” Baur shares his insights.
TransUnion invests in Bud Financial to enhance income verification and drive financial inclusion. Information providers are realizing new opportunities in providing underbanked communities access to modern banking experiences while ensuring data accuracy.
Lavender’s new investment helps it build out a generative AI solution at the intersection of email marketing, sales enablement, and news and information. It shows where sales and marketing intelligence vendors must head next.
With accelerated demand for environmental, health, safety, and sustainability (EHS&S) and compliance learning solutions, acquisition momentum for risk and compliance solutions continues into 2023. Shortly after VelocityEHS’s joint private equity ownership, Symphony Technology Group acquires SAI360.
Outsell’s latest Information Consumption Study reveals dramatic post-pandemic changes. The number one difference? Collaboration tools have nearly displaced email as the top method of sharing information. This analysis explores findings from our eighth study and analyzes the impact and implications.
