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Onboarding Critical to Customer Success

$99.00

In almost any endeavour, getting off to a good start can make a huge difference, which is very much the case with subscription businesses. This analysis explores how to deploy a comprehensive and tailored onboarding process that can help deliver that all-important first renewal a year later.

Read more on the Outsell Leadership Community Platform: Onboarding Critical to Customer Success

Author: Simon Alterman

Date: August 5, 2021

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ZoomInfo Dives into Conversational Intelligence and Customer Service

$99.00

In the space of a few weeks, ZoomInfo moves into two adjacent markets by picking the right acquisition to get there. This deal also points to how conversational intelligence is rapidly becoming a must-have tool in the sales and market stack of most companies.

Read more on the Outsell Leadership Community Platform: ZoomInfo Dives into Conversational Intelligence and Customer Service

Author: Randy Giusto

Date: August 4, 2021