
Jennifer S. Ives
Chief Client Officer
Bio
Jennifer S. Ives is an award-winning technology and business executive, advisor, and speaker. As Chief Client Officer of Outsell, Inc., she leads client strategy and the membership business. Her work brings research, advisory, and executive communities together to help CEOs and their teams make confident decisions, strengthen their businesses, and turn change into growth.
Jennifer draws upon more than 25 years of experience across engineering, product, AI, and global business leadership. A career that began in geospatial engineering grew into executive roles across technology and services companies, where she led a $50 million-plus P&L, opened new markets, and helped businesses scale and navigate successful private equity transactions. That combination of technical understanding and business experience led to her recruitment to launch and lead the AI Center for Government, with founding support from Microsoft and Google.org.
A former Outsell client and strategic partner, Jennifer understands the value of trusted analysis and candid conversations among peers. Recognized by Forbes as a “Connector Extraordinaire,” she works with her team to understand each client’s priorities and bring the right insights, expertise, and relationships to bear on their most important decisions.
The founder of The JSI Group, Jennifer has served on the boards of privately backed technology companies and advised CEOs and executive teams on growth and AI. Her expertise spans AI strategy, adoption, and commercialization, beginning with a company’s “AI Why”: the challenges worth solving and the value AI should create for its people, clients, business, and market.
Jennifer speaks widely on AI, leadership, and growth, on stages including Fortune Brainstorm Tech, the Microsoft AI Tour, the National Association of Corporate Directors (NACD), IEEE, and MIT. Recognition for her leadership includes selection among the Top 43 Women to Follow in AI, Constellation Research’s Business Transformation 150, and two selections to The Software Report’s Top 50 Women Leaders in SaaS.
Jennifer actively supports women in technology through mentorship, board service with Boolean Girl, and serves the advisory board of AI-Powered Women’s DC chapter. Outside work, she enjoys hiking, downhill skiing, and off-the-beaten-path global travel. At home in the Washington, DC, area with her husband, she treasures time with their two children.
Expertise
- AI strategy, adoption, and growth
- Information offering product lifecycle management
- Client success and executive communities
- Business growth and P&L leadership
- Product strategy and commercialization
- Go-to-market strategy and market development
- Strategic partnerships and ecosystem development
- Executive alignment and board engagement
Education
Jennifer holds a master’s degree from the University of Virginia and a B.A. in Geography from George Mason University, with a focus on geographic information systems (GIS) in both programs.
Experience
- The JSI Group
- AI Center for Government
- 3Pillar Global
- Top Employers Institute
- LiveSafe (acquired by Vector Solutions)
- Parsons Corporation
- Photo Science Inc. (acquired by Fugro)
Movies I Like
Black-and-white classics like Casablanca and All About Eve, and small, independent films that stay with you long after the credits roll.
Music I Listen To
I’m practically my own Spotify playlist. Singer-songwriters, ’70s yacht rock (before it was cool), ’90s Ska, folk/Americana, and there’s always a new singer or band finding its way into the mix.
Best Vacation
Backpacking through Scotland and exploring the Inner Hebrides, from Skye to Iona. I went for the hiking and the islands, and fell in love with the people along the way.
Power Breakfast
Scrambled eggs, potatoes, and bacon at Palm Coast on St. Simons Island, Georgia. My kind of power breakfast.
First Car
A white Honda Civic, affectionately known as “The Egg.”
Where I Grew Up
Washington DC area